Payments shall be received in full before the orders are shipped. Payments can be made using major credit cards like Visa and Master Card.

• Phone or fax orders received before 12:00 noon (local time) will be processed the same day. Orders received after 12:00 noon are usually shipped the next business day.
• Pick-up orders placed before 12:00 noon can be picked between 3:00pm and 5:00pm same day; orders placed after 12:00 noon can be picked up between 3:00pm and 5:00pm next business day.

• The customer will be made aware of the approximate cost of shipping before the products are shipped.
• If you request a different carrier, we will honor your request when possible. You will be responsible for any freight charges or liabilities on shipments.

• The customer will receive an email with the shipping information - like name of the shipping company, their web site URL and tracking number.
• The information will be provided the next business day the order is shipped.

Cp1000 is rendered useless once it has gone through one freeze-thaw cycle. The test to find out that Cp1000 is not gone through a freeze-thaw cycle is to open the Cp1000 pail and stir with a wooden stick and look for a cheese like thing floating in the container. If you see anything other than free flowing white liquid in the container, it implies Cp1000 has gone through freeze-thaw cycle and it cannot be used anymore.